Total time=Order processing time + Delivery time
Order processing time: 8-10 business days
Delivery time (US): 3-5 business days with usps
Overseas transportation (excluding the US): 15-18 business days
Due to the epidemic (COVID-19), delivery time might be delayed.
These cycles are averages.
Because of some factors that cannot be resisted, different projects may require different time, and the final arrival cycle is actually based on reality.
But please don't worry, the sooner you order, the faster the delivery will be.
our company is located in Texas and our warehouse is based in NY. So the parcels are shipped from NY.
Eligible for return: Wrong or damaged item (Except for customer's error personalization information).
Return within 7 days after delivery date.
Refund & Exchange issued within 5-7 business days.
If you didn't get a reply from us after sending your email, the reason may be:
a. It came to our spam folder, so we didn't see it.
b. We replied you but the message has been blocked to your spam folder.
Whatever, please contact us by Facebook Messenger asap, our Facebook is:CustomFeeling or click here: